FAQ

Is Kula Ice Cream vegan friendly? 

Yes, our recipes are all plant based. Some of our flavors contain sugars that are refined, be sure to check that all ingredients are appropriate for you!

Is Kula Ice Cream gluten-free?

Yes! Although it is produced in a kitchen that also produces products made with gluten, all Kula Ice Cream products contain no gluten

Who would enjoy Kula Ice Cream?

Kula wants everyone to celebrate the sweetness without sacrificing taste by offering vegan, dairy-free, gluten-free, and nut-free options.

Where can I find your products?

We offer Free delivery throughout San Diego County. We are also available at markets and stores throughout San Diego.

Farmers Markets in San Diego:

Tuesday at the Pacific Beach Farmers Market

Wednesday at the Ocean Beach Market

Saturday at the Little Italy Mercado

Stores in San Diego:

Liticker's Liquor & Deli

4955 Voltaire St, San Diego, CA 92107

Mission Square Market

6171 Mission Gorge Rd #111-112, San Diego, CA 92120

Where is the ingredient list?

You can view the ingredients for each ice cream flavor by clicking on an ice cream flavor that you are interested in on our online store and then clicking the underlined option “view full details” to the right of the price. 

Does your ice cream contain nuts?

Our ice cream is made with varied nut and seed bases. Review the ingredients for each flavor to confirm which nuts and seeds are used as the base. Our ice cream is made in a kitchen that produces items that contain nuts (peanuts, almonds, pecans, walnuts and cashews). Every necessary precaution is taken to avoid cross contamination.

What is your Return/Refund Policy?

We offer a money back guarantee if you are not satisfied with our products. Send an email to hithere@kulaicecream.com with any questions and comments. 

What if I accidentally input the wrong shipping address?

You can simply email us at hithere@kulaicecream.com and we will make sure to deliver your order to the correct address.

Can I include a note with my order?

Yes! Use the “add a note” option when checking out. You should find this to the left of your order summary.

Will the price appear on the order?

No.

Does your ice cream contain soy?

Some of our ice creams to contain soy proteins. Check the ingredients lists on each flavor to confirm!

Do your boozy flavors contain alcohol?

Yes, our booze infused flavors contain a small amount of alcohol ~ < = 3%

What if I want my order delivered on a certain date or time?

You are welcome to leave a note in the delivery notes and we will do our best to accommodate your needs.

How long does your ice cream stay frozen?

We do deliveries with dry ice, that’s -109.3 degrees. We suggest getting your ice cream into the freezer within 45 minutes of receiving your delivery. Once your ice cream gets to regular freezer temperature it will be super creamy and delicious for 4-6 weeks. 

What's the best way to eat Kula Ice Cream? 

  1. Choose your flavor

  2. Scoop into a cup or cone (or just eat it from the pint)

  3. Add your favorite toppings

  4. Enjoy

How is Kula Ice Cream delivered? 

We personally deliver to your doorstep every Thursday and Friday. 

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