FAQ

Is Kula Ice Cream gluten-free?

Yes! We never include any products containing wheat or other gluten containing grains. We hand craft our flavors in an all vegan kitchen that also produces products made with gluten,  however, we maintain every precaution to stop any cross-contamination.

Who would enjoy Kula Ice Cream?

Everyone!! Kula wants everyone to celebrate the sweetness without sacrificing taste by offering vegan,  gluten-free, sugar-free and nut-free options.

Where is the ingredient list?

You can view the ingredients for each ice cream flavor by clicking on an ice cream flavor that you are interested in on our online store and then clicking the underlined option “view full details” to the right of the price. 

Does your ice cream contain nuts?

Some flavors do! Our ice cream is made with varied nut and seed bases. Tree nuts, like cashews and almonds are used as some ice cream bases, however, we also have flavors with bases made with coconut, seeds, water, and even avocado. Review the ingredients for each flavor to confirm which nuts and seeds are used as the base. Our ice cream is made in a kitchen that produces items that contain nuts (peanuts, almonds, pecans, walnuts and cashews). Every necessary precaution is taken to avoid cross contamination.

What is your Return/Refund Policy?

We offer a money back guarantee if you are not satisfied with our products! Feel free to send an email to hithere@kulaicecream.com with questions and comments any time!

What if I accidentally input the wrong shipping address?

You can simply email us at hithere@kulaicecream.com and we will make sure to deliver your order to the correct address.

Will the price appear on the order?

No.

Does your ice cream contain soy?

Some of our ice creams to contain soy. Check the ingredients lists on each flavor to confirm!

Do your boozy flavors contain alcohol?

Yes, our booze infused flavors contain a small amount of alcohol ~ < = 2%

How long does your ice cream stay frozen?

We do deliveries with dry ice, that’s -109.3 degrees. We suggest getting your ice cream into the freezer within 45 minutes of receiving your delivery. Once your ice cream gets to regular freezer temperature it will be super creamy and delicious for 4-6 weeks. 

Can I include a note with my order?

Yes! Use the “add a note” option when checking out. You should find this to the left of your order summary.

What if I want my order delivered on a certain date or time?

You are welcome to leave a note in the delivery notes and we will do our best to accommodate your needs.

How is Kula Ice Cream delivered? 

We personally deliver to your doorstep every Thursday and Friday. 

Is Kula Ice Cream vegan friendly? 

Yes! Our flavors are all plant-based and vegan friendly. We never use any animal products (no meat, dairy, nor egg) and work in a dedicated vegan kitchen with other female vegan food entrepreneurs . We source our products from the best possible suppliers including organic and non-GMO ingredients as much as possible. Some of our flavors contain sugars that are refined, be sure to check that all ingredients are appropriate for you!

©2020 by Kula Desserts, 92120.